Terms & Conditions | Last Updated: June 16, 2026

 1.  ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Inner Glow Well, LLC ("Company," "We," "Us," or "Our"), a California limited liability company, governing your access to and use of the website located at www.innerglowwell.com (the "Website") and all services offered through it.

By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference and available at www.innerglowwell.com/privacy-policy. If you do not agree to these Terms, you must not access or use the Website.

We reserve the right to update or modify these Terms at any time. We will provide notice of material changes by posting a prominent notice on our Website. Your continued use of the Website following such notice constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically.

2.  ELIGIBILITY

The Website and services are intended for users who are eighteen (18) years of age or older. By accessing or using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you are booking services for a minor under 18, a parent or guardian must provide written consent and agree to these Terms on the minor's behalf. The parent or guardian assumes full responsibility for the minor's participation.

We do not knowingly collect information from or direct services to children under the age of 13. If you believe a child under 13 has provided personal information through our Website, please contact us immediately at privacy@innerglowwell.com.

3.  DESCRIPTION OF SERVICES

Inner Glow Well, LLC offers personal development and consulting services including, but not limited to, intuitive consulting, intuitive readings, personal development coaching, spiritual guidance and spiritual consulting, energy consulting and energy work, workshops, classes, online courses and digital educational programs, digital content, and related product offerings (collectively, 'Services'). All Services are designed for personal growth, self-exploration, and nonclinical development purposes. They are not medical, psychological, psychiatric, therapeutic, or clinical services, and are not a substitute for professional medical, psychological, psychiatric, legal, or financial advice. All Services are booked and managed through our Website and Acuity Scheduling platform.

Important Service Disclaimer

Our Services are not a substitute for professional medical, psychological, psychiatric, legal, or financial advice. We do not diagnose, treat, cure, or prevent any physical, mental, or emotional illness or condition. We do not practice medicine, psychology, or any other licensed healthcare or legal profession. Results from our Services are individual and may vary. No specific outcome or result is guaranteed.

If you are experiencing a medical or mental health emergency, please contact your healthcare provider or call 911 immediately. Do not delay seeking professional medical or mental health care because of information or insights obtained through our Services.

By booking or attending a session, you acknowledge and agree that our Services are for personal development and informational purposes only, and that you are solely responsible for any decisions you make in reliance on insights or information provided during a session.

4.  BOOKING, PAYMENT, AND CANCELLATION

4.1  Booking. All appointments are booked through our Website via Acuity Scheduling. By completing a booking, you agree to these Terms and confirm the accuracy of all information you provide.

4.2  Payment. Fees for Services are as specified on our Website at the time of booking and must be paid in full before the Service is provided, unless otherwise agreed in writing. We use a secure, PCI-DSS-compliant third-party payment processor. We do not store your full payment card details on our servers.

4.3  Cancellation and Rescheduling. We understand that schedules change. Our cancellation policy is as follows:

•       Cancellations made more than forty-eight (48) hours before a scheduled appointment will receive a full refund or credit toward a future session.

•       Cancellations made within forty-eight (48) hours of a scheduled appointment will forfeit the session fee.

•       No-shows — appointments missed without prior notice — will forfeit the session fee.

•       To cancel or reschedule utilize your Acuity Scheduling account.

4.4  Refunds. Except as provided in Section 4.3 above or as required by applicable law, all sales are final. We do not offer refunds for completed sessions. If you believe an error has occurred with your payment, you must contact us within thirty (30) days of the charge at privacy@innerglowwell.com. Claims of payment errors submitted after thirty (30) days of the charge date will not be considered, except as required by applicable law. This provision does not limit any rights you may have under California consumer protection law or through your payment card issuer.

4.5  Discretionary Partial Refunds. Notwithstanding the all-sales-final policy stated in Section 4.4, Inner Glow Well, LLC reserves the right, in its sole and absolute discretion, to offer a partial refund to a client who expresses dissatisfaction with a completed session. Any such partial refund is a voluntary courtesy extended by Inner Glow Well and does not constitute an admission of fault, an acknowledgment of any deficiency in the services rendered, or a waiver of the all-sales-final policy with respect to any other transaction. The decision to offer, decline, or determine the amount of any partial refund rests exclusively with Inner Glow Well, LLC, and no partial refund offer or payment shall create any obligation or precedent for future transactions. Clients who wish to express dissatisfaction with a session are encouraged to contact Inner Glow Well at privacy@innerglowwell.com within thirty (30) days of the session date.

4.6  Accuracy of Information. You agree to provide truthful and accurate information when booking sessions or purchasing services through our Website. Providing false or misleading information may result in termination of your account and cancellation of services without refund.

5.  RECORDING OF SESSIONS

Sessions conducted with Inner Glow Well, LLC are confidential communications under California law. Neither Inner Glow Well nor clients may record sessions — whether by audio, video, screen capture, or any other means — without the express prior written consent of all parties obtained in advance of the specific session in which recording is sought.

Inner Glow Well does not record sessions. Clients who wish to request permission to record a specific session must submit that request to privacy@innerglowwell.com no later than forty-eight (48) hours before the scheduled session. Requests submitted after this deadline will not be considered for the upcoming session and must be resubmitted for any future session in which recording is sought. Any permission granted by Inner Glow Well will be limited to the specific session for which it is requested, will be confirmed in writing prior to the session, and may be withheld at Inner Glow Well's sole discretion. No standing or blanket permission to record is granted by these Terms or by any prior course of conduct.

Unauthorized recording of a session — meaning any recording made without prior written consent from all parties — constitutes a material breach of these Terms, a violation of the confidentiality obligations in Section 6, and may constitute a criminal violation of California Penal Code §632. Inner Glow Well reserves the right to seek all available legal remedies, including injunctive relief, damages, and termination of services without refund.

Permission to record a specific session does not grant any right to share, distribute, publish, broadcast, or otherwise disclose that recording to any third party in any format or through any medium. Any such sharing without the express prior written consent of Inner Glow Well, LLC constitutes a separate and independent material breach of these Terms.

6.  CONFIDENTIALITY

We are committed to maintaining the confidentiality of information you share with us in the course of receiving Services. Information disclosed during sessions will not be shared with third parties except: (a) as required by applicable law, including mandatory reporting obligations; (b) with your express written consent; or (c) as necessary to protect you or another person from imminent harm.

Please note that confidentiality has legal limits. California law imposes mandatory reporting obligations in certain circumstances, including where there is a reasonable suspicion of child abuse, elder abuse, or imminent danger to you or others. These obligations cannot be waived by contract and will be honored regardless of any agreement between us.

For details about how we collect, use, and protect your personal information, please review our Privacy Policy at www.innerglowwell.com/privacy-policy.

7.  INTELLECTUAL PROPERTY

7.1  Our Content. All content on the Website, including but not limited to text, graphics, logos, images, audio, video, course materials, and the compilation thereof ("Company Content"), is the proprietary property of Inner Glow Well, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. All rights are reserved.

7.2  Limited License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content solely for your personal, non-commercial use in connection with our Services. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Company Content without our prior express written consent.

7.3  Trademarks. The name 'Inner Glow Well,' the domain innerglowwell.com, and any associated logos, service names, taglines, and other distinctive identifiers used in connection with IGW's services (collectively, the 'Marks') are the proprietary property of Inner Glow Well, LLC. Inner Glow Well has used the Marks in commerce since 2024 and has established common law trademark rights in the Marks through continuous use in connection with services offered to the public. One or more of the Marks may be the subject of a pending federal trademark application with the United States Patent and Trademark Office. Nothing in these Terms grants you any right, license, or interest in the Marks. You must not use, reproduce, imitate, or display the Marks in any form without the prior written consent of Inner Glow Well, LLC. Unauthorized use of the Marks may constitute trademark infringement, unfair competition, or other violations of applicable federal and state law.

7.4  Your Submissions. By submitting any feedback, suggestions, testimonials, or other content to us, you grant Inner Glow Well, LLC a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and display such content in connection with our Services and marketing, without compensation to you.

8.  ACCEPTABLE USE

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

•       Use the Website in any way that violates any applicable federal, state, or local law or regulation;

•       Transmit any advertising, promotional material, spam, or unsolicited communications;

•       Impersonate any person or entity, or misrepresent your affiliation with any person or entity;

•       Attempt to gain unauthorized access to any part of the Website or its related systems;

•       Upload or transmit any viruses, malware, or other malicious code;

•       Interfere with or disrupt the integrity or performance of the Website;

•       Collect or harvest personal information about other users without their consent; or

•       Engage in any conduct that restricts or inhibits any other user's use of the Website.

9.  THIRD-PARTY LINKS AND SERVICES

Our Website may contain links to third-party websites (including our social media profiles) as a convenience. These links are provided for informational purposes only and do not constitute an endorsement by Inner Glow Well of any third-party website, content, product, or service. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Certain services available through our Website, including booking and payment processing, are provided by third-party platforms (Acuity Scheduling and our payment processor). By using these services, you are also subject to the terms and privacy policies of those third parties. We encourage you to review their policies before use.

10.  DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law:

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. INNER GLOW WELL, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE RESULTS OF ANY SESSION WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Nothing in this Section limits any warranty rights you may have under applicable California or federal consumer protection law that cannot be waived by agreement.

11.  LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INNER GLOW WELL, LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in this Section limits liability that cannot be excluded under California or applicable federal law, including liability for fraud, gross negligence, or willful misconduct.

12.  INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Inner Glow Well, LLC, its members, managers, officers, employees, contractors, agents, licensors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Website or Services; (c) any content you submit or transmit through the Website; (d) your violation of any applicable law or regulation; or (e) your violation of any rights of a third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with us in asserting any available defenses.

13.  DISPUTE RESOLUTION

13.1  Informal Resolution. Before initiating any formal legal proceeding, you agree to first contact us at privacy@innerglowwell.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days of receiving your notice.

13.2  Governing Law. These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

13.3  Arbitration. At our election, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by JAMS pursuant to its applicable rules. The arbitration shall take place in Los Angeles County, California. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

13.4  Class Action Waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Neither you nor we may participate in a class arbitration or class action. This waiver applies to the fullest extent permitted by applicable law.

13.5  Small Claims Exception. Notwithstanding Section 13.3, either party may bring an individual claim in small claims court in Los Angeles County, California, provided the claim is within the court's jurisdictional limits.

13.6  California Rights. Nothing in this Section limits any rights you may have under California consumer protection law that cannot be waived by agreement.

14.  TERMINATION

We reserve the right to suspend or terminate your access to the Website and Services at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms. Upon termination, your right to use the Website ceases immediately.

Sections 6, 7, 10, 11, 12, and 13 of these Terms shall survive any termination or expiration of your access to the Website.

15.  GENERAL PROVISIONS

15.1  Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Inner Glow Well, LLC regarding the Website and Services and supersede all prior agreements, representations, and understandings.

15.2  Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

15.3  Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Inner Glow Well, LLC.

15.4  No Agency. Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and Inner Glow Well, LLC.

15.5  Force Majeure. Neither party shall be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, government action, pandemic, or failure of third-party services. The affected party shall promptly notify the other and shall use reasonable efforts to resume performance.

15.6  Electronic Communications. You consent to receive communications from us electronically, including by email and through notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

15.7  US-Only Services. Our Website and Services are directed solely to residents of the United States. If you access our Website from outside the United States, you do so at your own risk and are responsible for compliance with all applicable local laws.

15.8  Account Security. You are responsible for maintaining the confidentiality of any account credentials associated with our Website and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

16.  CONTACT US

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Inner Glow Well, LLC 1001 Fremont Avenue #832 South Pasadena, California 91030 Email: privacy@innerglowwell.com